Privacy Policy

Privacy Policy

Introduction

Welcome to https://personal-care-south-padre-island-texas.primarycareaid.com (referred to as “Personal Care South Padre Island Texas,” “we,” or “our” in this document). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data from our users, in line with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Consumer Personal Information Collection, Use, and Disclosure Practices Act (CPA), and the Utah Consumer Sales Practice Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://personal-care-south-padre-island-texas.primarycareaid.com
  2. Mobile and desktop applications developed by us
  3. Services and products offered through our platform
  4. Interactions between users and our support team via emails, calls, or text messages

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use our applications or services as an authorized user.
  2. You visit our website(s) linked to this policy.
  3. We communicate with you through emails, newsletters, calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide our services effectively. These include:

  1. Account Information: Details related to your user account creation, such as usernames, passwords, and registration data.
  2. Payment Information: Credit or debit card details, billing addresses, and transaction records for processing purchases.
  3. Financial Information: Bank account numbers (if provided) and financial history (to the extent required for service provision).
  4. Purchase Information: Product/service orders, order history, and purchase preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your device to improve our services.
  6. Location Data: Geographic location data provided by your browser or device settings for personalized content and services.
  7. Feedback: Reviews, ratings, comments, and responses you share with us about our products and services.
  8. Social Media Information: Publicly available information from social media platforms if you choose to connect them to your account.
  9. Product Information: Details about the products or services you interact with on our platform.

We collect this data through various means: user input forms, website browsing activities, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience and understand how users navigate our website. Cookies are small text files stored in your browser that serve several purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of the website, like allowing you to log in.
  2. Preference Cookies: Remembering user preferences for a personalized experience.
  3. Analytics Cookies: Tracking website usage and performance to improve our services.

Users can control non-essential (or tracking) cookies through our Cookie Manager, providing transparency over data collection.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. After this period, we will securely delete or anonymize your information unless we are obliged to keep it for legal reasons.

Children’s Privacy

Our services are not directed towards children under 18 years of age. We do not knowingly collect personal data from such individuals. Parents or guardians should ensure that their child’s personal information is not shared with us without proper consent.

Your Rights (Geography-Dependent)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and a copy of the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting our processing of your data if certain conditions are met.
  • Portability: Obtaining and transferring your personal data from one service provider to another.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from unfair treatment when you exercise your privacy rights.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond within legally prescribed timeframes.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For inquiries, requests to unsubscribe from communications, or questions regarding this policy and our data practices, please contact us:

  • Email: privacy@personal-care-south-padre-island-texas.primarycareaid.com
  • Address (for written correspondence): Personal Care South Padre Island Texas, [Street Address], [City, State, Zip Code]

We value your trust in providing us with your personal data, and we are committed to maintaining transparency and security in our data handling practices.